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Privacy policy

We collect the minimum. Here's exactly what, and why.

Last updated: 2026-09-17

01 Who is responsible

Mondtic SAS. NIT 902048860-7. Registered address: Calle 45 # 121A-39, Cali, Colombia. Contact: contact@mondtic.com. Phone (provisional): +57 310 664 9854.

02 Why we process your data

We use your data only to respond to this request — we don't send commercial communications beyond it.

  • Responding to your contact request
  • Preparing proposals
  • Managing the commercial relationship

03 Your rights

  • Know, update, correct and delete your data
  • Revoke your authorization
  • Request proof of your authorization
  • Be informed of how your data is used

04 How to exercise them

Under Colombian law (Ley 1581 de 2012, Art. 14-15), we resolve queries within 10 business days (extendable by 5 more when needed) and complaints within 15 business days (extendable by 8 more when needed).

05 Supervising authority

Superintendencia de Industria y Comercio (Colombia).

06 Who else processes your data

We don't use a CRM. Messages reach us through:

  • Cloudflare Pages — hosting
  • Web3Forms — contact form delivery
  • Cloudflare Email Routing — inbound email protection
  • Zoho Mail — inbox where messages land

07 Retention

We keep messages for the duration of the business relationship, plus 2 years.

08 Validity

This policy is effective as of 2026-09-17 and remains in force until a new version is published.

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