Privacy policy
We collect the minimum. Here's exactly what, and why.
01 Who is responsible
Mondtic SAS. NIT 902048860-7. Registered address: Calle 45 # 121A-39, Cali, Colombia. Contact: contact@mondtic.com. Phone (provisional): +57 310 664 9854.
02 Why we process your data
We use your data only to respond to this request — we don't send commercial communications beyond it.
- Responding to your contact request
- Preparing proposals
- Managing the commercial relationship
03 Your rights
- Know, update, correct and delete your data
- Revoke your authorization
- Request proof of your authorization
- Be informed of how your data is used
04 How to exercise them
Under Colombian law (Ley 1581 de 2012, Art. 14-15), we resolve queries within 10 business days (extendable by 5 more when needed) and complaints within 15 business days (extendable by 8 more when needed).
05 Supervising authority
Superintendencia de Industria y Comercio (Colombia).
06 Who else processes your data
We don't use a CRM. Messages reach us through:
- Cloudflare Pages — hosting
- Web3Forms — contact form delivery
- Cloudflare Email Routing — inbound email protection
- Zoho Mail — inbox where messages land
07 Retention
We keep messages for the duration of the business relationship, plus 2 years.
08 Validity
This policy is effective as of 2026-09-17 and remains in force until a new version is published.